Happy New Year.
I wanted to let you know how much we appreciate the service we received this past Saturday. We lost heat in 1 zone during that really cold snap. We had Ron here within 2 hours of my call to diagnose a frozen pipe. I called back around 5 pm when water came pouring out of the obviously thawed pipe. He returned and replaced the section of pipe that burst even though it was after his shift had ended. Then an hour later all zones stopped heating. Charlie was very reassuring and helpful every time we spoke . He had Dennis here within an hour (by now it was 8 pm on a Saturday night) and finally all our heat problems were resolved. Everyone did a great job for us and we are very grateful.
Please thank everyone for us. We are very happy customers.
Thanks again ... for all the excellent service we have received from Cubby Oil during the past ten years.